Terms & Conditions

1. Scope

These Terms & Conditions (“Terms”) apply to all auto detailing services provided by Gleam Car Plus (“Company”) to its customers. They govern the rights and responsibilities of both parties from initial booking through completion of all services. Conflicting terms from the client are only valid if expressly confirmed in writing by the Company.

2. Contract Formation

All service offers are non-binding until confirmed in writing (email or SMS) or through an online booking confirmation. Details regarding the type of detailing package, pricing, and schedule will be outlined in the confirmation.

3. Services

The Company offers the following services, among others:

• Exterior and interior detailing
• Paint correction and machine polishing
• Ceramic coatings and protective treatments
• Wheel, glass, and engine bay cleaning

Any service extensions or add-ons must be agreed upon separately and confirmed before work begins.

4. Fees & Payment

Prices are displayed on our website or quoted individually. All prices are in Canadian Dollars and exclude GST/HST unless otherwise stated. Payments can be made by card or e-transfer upon completion of service.

• One-time services are billed at or before delivery.
• Invoices must be paid in full before release of the vehicle.
• Late or declined payments may delay vehicle release and result in additional fees.

5. Refund & Cancellation Policy

Customer satisfaction is important to us. Please note:

• Same-day cancellations: Not eligible for a refund. A 50% late cancellation fee applies.
• 24+ hours notice: You may reschedule free of charge or request a full refund.
• Unsatisfactory results: Please notify us within 24 hours. We offer touch-ups or partial refunds on a case-by-case basis.
• Refund requests must be submitted to info@gleamcarplus.com.

6. Liability

Gleam Car Plus is liable for damage caused by gross negligence. Liability for minor scratches or pre-existing defects is excluded. Customers are advised to disclose vehicle sensitivities or known issues during booking.

7. Data Protection

We handle your data according to our Privacy Policy, including name, contact information, and service history, to deliver and improve our services.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of Ontario, Canada. Any disputes will be subject to the exclusive jurisdiction of the courts in Oakville, Ontario.

9. Contact

For questions or concerns about these Terms, please contact:
Gleam Car Plus
2180 Marine Drive, Oakville, ON L6L 5V2, Canada
Tel. +1 905 672 45 83
Email: info@gleamcarplus.com